Regency Care
Good water is the whole experience.
Nobody enjoys a spa they are worried about. Clear water, a clean filter and numbers you do not have to think about are what separate a hot tub you use from one you feel guilty about.
A realistic rhythm
What it actually takes.
Every week or so
Test the water, adjust the sanitiser, and glance at the level. Two or three minutes. Doing it badly every week beats doing it perfectly every month.
Every month
Rinse the filter properly. Most water problems people blame on chemistry are a filter that has quietly stopped filtering.
A few times a year
Drain, clean and refill. How often depends on how much the spa gets used, not on the calendar. A busy family spa needs it more than a couple’s does.
Twice a year
Check the cover. A cover that has taken on water is heavy, insulates poorly and costs you money every night. This is the cheapest upgrade in hot tub ownership.
What Colorado changes
Dry air, hard water, cold nights.
Front Range water is generally hard, so calcium is worth watching — it is the reason two spas on the same street can behave differently. Get a starting reading when you fill, rather than assuming.
The dry air here evaporates more water than people expect, especially with the cover off on a windy evening. Topping up changes your chemistry, so test after you top up rather than before.
And drain and refill in the warm part of the day between November and March. An empty spa and a hard freeze are a bad combination, and it is an entirely avoidable one.
Questions people actually ask
Water questions
The water has gone cloudy overnight. What now?
Check the filter first, then the sanitiser level, then pH. Cloudiness after heavy use is usually the sanitiser being overwhelmed rather than anything sinister. Call before you drain it.
There is foam on the surface.
Almost always residue — detergent from swimwear, lotions, or shampoo. Rinsing swimwear in plain water instead of washing it makes a bigger difference than any bottle you can buy.
How often should I drain it?
It depends on use, not on a calendar. A couple using a small spa a few times a week goes considerably longer than a family of five using it daily. We can tell you what your numbers suggest.
Can I leave it running while we are away?
Yes, and in winter you generally should. Leaving a spa heated and circulating while you are away for a week is safer than shutting it down and risking a freeze.
Do you do the maintenance for me?
Yes. Regularly scheduled visits that cover testing, balancing, filters and a look over the equipment. Ask about a schedule and we will suggest a frequency based on how you actually use it.
Regency Care
Ask before you empty three hundred gallons.
Most water problems are cheaper and quicker to fix than people assume. A phone call costs nothing and quite often saves a refill.
