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Regency Care

Diagnosis first. Then a price. Then the work.

Nobody should agree to a repair they do not understand. We find out what has actually failed, tell you what it costs to put right, and tell you honestly when a spa is not worth spending the money on.

The usual suspects

What actually goes wrong.

It has stopped heating

The most common winter call. Often a heater element, a flow issue, a sensor or a filter restricting circulation. The order we check them in is roughly the order of how cheap they are to fix.

A pump has gone quiet or loud

Pumps are wearing parts. A new noise usually means bearings; no noise at all usually means the motor or the relay driving it.

It is losing water

Leaks are the slowest thing to diagnose because water travels before it drips. Expect us to spend time finding it rather than guessing at a union.

The panel is showing a code

Codes are useful but not conclusive. They tell us what the spa thinks is wrong, which is not always the same thing.

When we will tell you not to.

If a spa needs more money than it is worth — a failed shell, a rotted frame, several major components at once on an old tub — we will say so plainly. Then you can decide whether that means removal, a trade-in, or living with it a while longer.

What is the problem?
Steam rising off a hot tub in deep snow at the edge of a stand of pines

Colorado is cold.

Your backyard doesn’t have to be.